Credit One Bank has recently agreed to a $14 million settlement after facing a class-action lawsuit for making robocalls between 2014 and 2019 without recipients’ permission. These calls violated consumer-protection laws, and thousands of individuals raised concerns over the unwanted calls.
In this Credit One Bank $14 Million Settlement, eligible people can claim up to $1,000 each based on the number and strength of valid claims they file. This article explains who qualifies, how the payout is divided, what documents you need, and when payments are expected—all in clear, straightforward terms.
Credit One Bank $14 Million Settlement
The Credit One Bank $14 Million Settlement is a significant legal outcome that highlights the importance of consumer rights and privacy. By reaching this agreement, the bank acknowledges the need to resolve the claims fairly, even though it has denied any wrongdoing. This payout is not limited to just customers—it extends to anyone who received the unsolicited robocalls. With potential compensation of up to $1,000 per person, this settlement provides an opportunity for affected individuals to be recognized and reimbursed for the inconvenience caused.
Credit One Bank $14 Million Settlement Overview Table
| Item | Details |
| Settlement Name | Credit One Bank $14 Million TCPA Settlement |
| Settlement Amount | $14 million total |
| Period of Robocalls | 2014–2019 |
| Eligibility | Any recipient of automated calls from Credit One Bank (including non-customers) |
| Estimated Amount Per Claimant | Up to $1,000 (varies based on number and validity of claims) |
| Net Funds Available to Claimants | Approx. $9 million (after legal and admin fees) |
| Payment Dates | To be announced (pending court approval and claim website launch) |
| Claim Filing Site | Not yet disclosed |
Why was the robocall lawsuit filed against Credit One Bank?
Between 2014 and 2019, Credit One Bank allegedly used automated dialing systems for telemarketing calls without prior consent — that’s a breach of the Telephone Consumer Protection Act (TCPA). Many of these calls reached individuals who had no existing relationship with the bank.
Despite Credit One denying any wrongdoing, the bank chose to settle for $14 million instead of facing continued litigation. This settlement aims to compensate those who received unwanted robocalls.
Breakdown of the Settlement Fund
While the headline figure is $14 million, claimants shouldn’t expect that entire sum. After deducting attorney fees, court costs, and admin expenses, around $9 million remains for distribution.
Each qualifying claimant may receive up to $1,000. The exact payout for each will depend on:
- How many valid claims they file
- The strength of each claim
- Records available to prove the calls took place (bank logs, phone bills, etc.)
If you filed multiple claims with clear documentation, you’re likely to receive a higher amount than someone with only one claim.
Who will be eligible for the settlement payment?
You may qualify if all the following apply:
- You received an automated or pre-recorded call from Credit One Bank or its affiliates between 2014 and 2019
- You did not give prior permission for the call(s)
- You don’t have to be a Credit One customer—any recipient qualifies
To verify your claim, the settlement administrator will check your information against Credit One’s internal call logs and third-party records. Don’t worry if you don’t recall every detail—you can still file and provide approximate dates or number ranges.
What preparation and documents should one have before making the claim?
Once the court gives final approval, a dedicated claim website will go live. Before filing, gather:
- Your full name and contact info
- Phone number(s) that received the calls
- Exact or approximate dates when calls occurred
- Call logs or phone bills showing the calls (if available)
Documents aren’t required, but having them strengthens your claim and may increase your payout.
Steps to Follow to file the settlement case
Here’s how to take action once the claim portal opens:
- Watch for official updates confirming court approval and claim site launch
- Visit the announced claim website
- Fill out the form accurately—double-check all details
- Submit your claim and wait for confirmation or follow-up
- There’s no penalty for denied claims, so it’s worth applying even if you’re unsure
Filing early is wise. Claims can be reviewed and processed more quickly when submitted soon after site launch.
Estimated Individual Amount
While the headline cap is $1,000, individual payouts will vary:
- Those with multiple verified calls in the timeframe may receive higher payouts
- Someone with one call might receive less
- The average payout will depend on total valid claims filed and proof provided
The total fund for claimants is about $9 million. If thousands apply, the per-person amount may be significantly below $1,000.
Payment Dates
Exact payment dates are pending court approval and claim portal activation. Once claims are processed, funds should be distributed soon after. Keep an eye on official announcements from the settlement administrator.
What to do next
- Keep monitoring updates from your email and settlement website
- Collect your documents so you’re ready to claim
- Submit your form accurately soon after the site opens
- Check your account regularly for confirmation and payment notices
Staying organized and proactive will help you get your share as quickly as possible.
FAQs
1. How do I know if I’m eligible?
If you received automated calls from Credit One Bank between 2014 and 2019 without giving permission, you qualify—even if you never had a Credit One account.
2. How much can I expect to receive?
Each eligible claim pays up to $1,000. The final amount depends on how many calls you document and how strong your claim is.
3. What if I don’t remember exact call dates?
It’s fine to provide approximate dates or time ranges. Claims won’t be invalidated just for missing specifics.
4. Are attorney fees deducted from payouts?
Yes. Legal and administrative costs are covered first, leaving around $9 million for claimants.
5. When will payments be made?
Exact payment dates haven’t been announced yet. After the website goes live and claims are processed, payments should follow shortly.
Final thought
The Credit One Bank $14 Million Settlement offers a real chance for affected consumers to receive compensation for unwanted robocalls. Keep an eye on the official claim portal, prepare your documentation, and file promptly to maximize your payout.
Did you find this guide helpful? Please leave a comment below, share it with friends who might qualify—and stay tuned for updates on payout dates and related class action settlements.
